Shipping + Handling
We ship worldwide!
Your prints will be ready to send in 2-3 weeks. Please let us know if you require your prints sooner and we will let you know if this is possible.
Please note we do not ship to PO Boxes.
We use Courier Post or Pass the Parcel for NZ orders.
After dispatch, you will be emailed with the tracking number so you can keep an eye on it during transit.
We use NZ Post for all overseas orders.
RETURNS AND EXCHANGE
If your product is faulty or damaged we will happily replace, refund you or offer you a store credit to the returned value. Please note that all of our prints have a ‘rustic’ quality to them. They have marks and scratches on them and the wood grain will show through your photo. We do not offer refunds if you decide that this ‘look’ is not for you.
It will be our discretion to offer you a store credit to the same value.
Please contact us first by email to let us know if you are not happy with your print. If returning your print, postage will be at your expense.